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Reservations

How far in advance should I make my reservation?
As soon as you are firm on your date! Ideally, large events such as weddings should be
reserved at least 3-6 months in advance. However, we’re always happy to take
reservations with a shorter notice, as long as we have the availability. A rush fee may
apply for orders placed with less than 48hrs notice.


Is there a minimum order quantity?
No. We are happy to accept all orders! However, there are certain items that are already
pre-packaged in certain quantities and those we CANNOT adjust. For example: linen
napkins and silverware come pre-packaged in sets of 25, and glassware comes in racks
of 25 or 36 depending on glass style.


How can I request a quote?
Please fill out this form: Online Form
Once we receive your online order request, our team will email you a quote invoice by
the following business day.


What is required to make a reservation?
50% of your total balance will be collected as a non-refundable deposit and the
remaining 50% of your total will be due 7 days prior to your delivery/will call date. Once
your deposit is made, you will receive an online rental agreement to review and sign.
Upon completion of the rental agreement, your order will then be fully reserved.
Payment in full is required if your event is within 7 days of placing the order.


Can I make changes to my order after I have paid?
Adding: We are happy to accept any additions to your order as long as we have the
items available for your date.
Canceling: Once your deposit is paid, we immediately remove your items from our
available inventory. This means we cannot offer those items to any other potential
customers. Therefore, any cancellations made within 7 days of your scheduled
delivery/will call day are non-refundable. All other cancellations made prior will receive a
50% refund of the total amount.

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